Overview of LINE@ Features

LINE@’s superior features will help you strengthen ties with your customers.

LINE@ allows you to send various different types of messages to customers and fans. You can also easily respond to inquiries and more through one-on-one chats. Promote your business by creating a home page shown in-app and online.

Messages

You can create messages from the smartphone app or the PC admin page and batch send them to customers and fans who have friended your account. Messages can be reserved for sending in advance, providing you with the flexibility needed to time messages to your campaigns and events.
Messages

1:1Chat

You can talk with customers and fans in one-on-one chats. As this allows you to directly communicate with your customers and fans through LINE, you can easily respond to and handle a variety of inquiries, questions, comments and more.

This feature can be used from the LINE@ exclusive app.
>1:1Chat

Account Page

You can create your own exclusive LINE in-app home page. This home page allows you to easily produce and deliver info regarding your account, such as notices, event notifications, just-in info and more in the same format as you would on a typical website.
Account Page

Timeline and Home

Along with push messages, you can also use the Timeline and Home features to send an unspecified number of users news and notifications regarding your account. You can also choose when to send messages, and have them posted simultaneously to your Timeline as well.
Timeline and Home

PR Pages

You can create and provide rich data, coupons, and more that you can’t fit in a normal message here. You can create one-time only coupons and raffle tickets as well.

This feature can be used from the PC admin page.
PR Pages

Research Pages

You can create content that invites users to participate, such as questionnaires and polls. You can hold surveys on your products and services to gain information on user attributes based on gender, age, and other factors.

This feature can be used from the PC admin page.
Research Pages

Statistics

You can check changes to the daily number of users who have friended your account, responses to your Timeline, and more. You can also designate a period to download numerical data relevant to that period.
Statistics

Rules on Sending Messages

LINE@ does not allow account holders to promote app downloads or send direct links to App Store or Google Play pages.
In addition, account holders must use LINE@ in accordance with the LINE@ Guidelines provided here: LINE@ Guidelines.

Points to Note when Using LINE@

You need to log in with LINE to be able to utilize the admin page for sending messages and to use the exclusive app. Please make sure to register your email address on the smartphone or mobile phone version of LINE before applying.